12/25/2022 0 Comments Windows phone tubecastOne last thing, if you paid a Premium + (and plus) for the PRO version for Windows 8, when you download the PRO If you bought the PRO version on Windows Phone, If you bought the second (or plus) offer "Premium +" or plus >=3$, you don't have to rebuy the appīe sure to download the equivalent app you bought on Windows Phone. If you bought the first offer "Premium" $2, you have to rebuy for each platform, even in the PRO version. Windows 8 and Windows Phone purchases I already bought Tubecast for Windows Phone or Windows 8, do I have to rebuy it for the other platform ? Sorry we don't fix anything due to BETA version, use BETA as your own risk, we recommand you to wait for the releases ! I have an issue on Windows 10 (Phone) BETA version, HELP ! Well, as it's recommanded, use Win10 as a secondary OS. We really can't make it better (Microsoft servers are "supposed" to synchronize purchases, but it often fails because. Sorry but Windows 10 is in BETA and have a lot of bug until the release. I would like a refund, who I need to contact ?ĭevelopers can't refund because all the purchases are handled by MICROSOFT, so you have to contact the Microsoft Support here : Windows 10 Insiders version (BETA only) issues My purchases are not synchronized with Win10 preview (mobile or desktop), HELP ! If you have any trouble, have a look to the previous questions. Yes, you only have to use the same email account as your previous smartphone. I have a new phone, is my Purchase is synchronised ? No you can't, InApp purchases can't be shared between two different apps. Contact Microsoft at to be refund.Ĭan I use Tubecast and Tubecast Pro with only one unlock? Just keep in mind that the purchases are handled by MICROSOFT servers, not by developers. If the tip doesn't help, you have to contact the Microsoft Support here. If it doesn't works, try to restart your phone and reinstall Tubecast. You have to use the "Buy" button on the Windows Phone Store (if you use the "Try" button it will fails), it says "you already bought it" then install it and Tubecast become unlocked again. If this tip doesn't help, you have to contact the Microsoft Support here : I already purchased Tubecast PRO Premium but when I reinstall it, it's not UNLOCKED anymore Synchronizations are handled by MICROSOFT servers. Try to restart your phone and/or reinstall Tubecast. Purchases & account synchronizations I already purchased Tubecast Premium but when I reinstall it, it's not UNLOCKED anymore You have to download the last version (4.5 on phone and 2.5 on desktop)īecause YouTube changed some things and we updated the app ).īe patient if you can't download it yet, Microsoft is validating it, it could take few days Why the "preload feature doesn't work anymore ? When the number of requests is reached to the max, YouTube just drops the access You are a lot of users using Tubecast and YouTube access is limited by YouTube, Why the "Error network" appears sometimes ? BUT the Store has an issueĪnd a lot of people can't grab this new version, Microsoft is "working on it" so you just have to waitįew days and it will be solved (crossed fingers!). "Forbidden access" error has been solved on version 5.1.1.0 and 5.2.0.0. It does not store any personal data.Tubecast ~ F.A.Q Tubecast - Windows - F.A.Q Read carefully the F.A.Q before contacting us, we don't answer if the answer is here Questions of the moment Why do I have the error "Forbidden Access" on some videos and why can't I download the version 5.2.0.0? The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly.
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